Artintech ERP system is a powerful tool that allows you to manage and track your asset, machinery, and equipment maintenance. This guide will walk you through the process of creating a corrective maintenance request, assigning a maintenance team, and completing a work order report.
Access the Maintenance Section: Start from the dashboard and scroll down to the “Maintenance” section. Click on “Maintenance”.
Select Equipment: Go to “Equipment” and click on it. You will see a list of equipment. Select the equipment that needs maintenance. For example, if you’re maintaining a mixer, type in “mixer” and select the appropriate one.
Add Maintenance Request: Scroll down to the “Corrective Maintenance List”. This is where you add your maintenance requests. Most of the fields are pre-filled. Click on “Requested By Priority”. Choose “1” for high priority and “5” for low priority.
Set Incident Report Time and Due Date: Specify the time the incident happened and the due date for the maintenance. If it’s a high priority, it should be done within the day or the next day.
Enter Details: If the maintenance is external, check the box for “External Maintenance”. Estimate the time required for the maintenance and enter it. If the equipment belongs to a customer or is located in a customer’s facility, choose the customer’s name. Write a description of the issue, for example, “Mixer is making a buzzing sound”. You can also add any issue attachments like pictures or documents.
Assign Maintenance Team: Click on “New” and select the team that will do the maintenance. Once you click on their name and press save, they will receive a notification.
Submit Request: Click on “Save” and then “Submit Request”. You will receive a work order in your inbox.
Complete Work Order: Once the maintenance is done, scroll down to the “Completed Information” section. Enter the completed date, the actual hours it took, and who completed it. Write a report in the “Work Order Report” section detailing what was done.
Add Work Order Items: Click on the plus sign under “Work Order Items”. This allows you to add the materials used for the maintenance. Enter the quantity needed, the quantity delivered, and the quantity used.
Close Work Order: Finally, click on “Close Work Order”.
This completes the process of creating a new work order for corrective maintenance using the Art and Tech ERP system. Remember to follow these steps carefully to ensure efficient and effective maintenance management.