Field Service Management Software for SMB Operations

Schedule technicians, manage work orders, and capture service reports in one integrated FSM system.
Designed for maintenance, utilities, and service-driven teams

What Is Field Service Management (FSM)?

If you are on a mission to modernize and automate your field service management, our experts can contribute to your success story. Artintech ERP’s Field Service Management software solution is designed to streamline and enhance the efficiency of your operations. Our comprehensive system ensures meticulous scheduling, real‑time tracking, and detailed reporting, which are crucial for upholding the highest standards of operational integrity.

Field Service Management (FSM) software helps service teams plan jobs, dispatch technicians, and complete work orders with full visibility. With real-time status, mobile updates, and service history in one place, teams reduce delays, improve first-time fix rates, and deliver consistent customer service.

Key Features of Field Service Management Software

Our field service management software brings work orders, technician scheduling, parts usage, and service reporting into one system. It’s built for SMB operations that need faster dispatching, better accountability, and accurate billing without relying on spreadsheets or disconnected tools.
Here is a list of components designed to streamline every aspect of servicing your clients’ equipment:

Alerts & Task Calendar

Email‑synced task calendars with automated alerts boost productivity and keep work on schedule, centralizing scheduling to enhance coordination.

See Field Service Management in Action

Artintech Field Service Management connects field operations with back-office systems, giving teams real-time visibility into work orders, technician activities, and service outcomes. See how FSM workflows operate in a live system.

Keep the brochure

Download a detailed brochure of the solution with details on the modules and benefits.

  • Benefits & Functionalities
  • Essential Maintenance Software Modules
    • List of Modules
    • Function of Each Module
  • Who is this for?
    • Industries
    • Job Functions
  • Free Consulting
  • Contact Information

FSM for Maintenance and Service Teams

For maintenance and service-driven teams, FSM connects client assets, preventive maintenance, inventory, and billing to each service job. This makes it easy to track what was done, what parts were used, and what should happen next—while keeping an audit-ready service history.

  • Client Asset Management

    Keep a detailed record of all client equipment and assets, including service history, performance metrics, and warranty information.

  • Preventive Maintenance Scheduling

    Automate the scheduling of routine checks and maintenance tasks to prevent equipment failure and extend asset life.

  • Automated Billing

    Automate client billing effortlessly by capturing every item in your work orders—ensuring no detail is missed.

  • Inventory & Parts Control

    Manage parts inventory efficiently, eliminating service delays due to parts unavailability.

  • Work Order Management

    Generate, assign, and track maintenance work orders with ease, ensuring timely completion and accountability.

  • Compliance Adherence

    Ensure all maintenance procedures are in line with industry standards and regulatory requirements.

Who is this for?

Artintech FSM redefines field service management by integrating cutting‑edge technology with user‑centric design. We provide a 360° view of your operations, empowering your team to anticipate needs, optimize workflows, and maintain client equipment at peak performance.

Ideal users:

Artintech’s Field Service Management Software empowers the professionals who keep client assets running—Operations Managers, Technicians, Admin Staff, Sales, Customer Service, and all team members involved in service delivery.

Field Service Mastery Across Industries

  • HVAC & Refrigeration
  • Electrical Services
  • Plumbing Services
  • CNC Sales & Maintenance
  • Elevator & Escalator Maintenance
  • Fire Alarm & Safety Systems
  • Generator Installation & Maintenance
  • Solar Panel Installation & Maintenance
  • Telecom Equipment Installation
  • Water Treatment & Filtration Systems
  • Forklifts, Scissor Lifts & Cranes Suppliers

Frequently Asked Questions

Field Service Management Software (FSM)

  • What is Field Service Management software?

    Field Service Management (FSM) software helps organizations plan, dispatch, and track field work such as installations, repairs, and maintenance. It centralizes work orders, technicians, service history, and reporting in one system. 

  • Who should use Field Service Management systems?

    FSM systems are used by maintenance teams, utilities, service contractors, and companies with mobile technicians that need real-time visibility, standardized workflows, and accurate service records. 

  • Can Field Service Management software integrate with maintenance and inventory?

    Yes. Modern FSM software integrates with maintenance management, inventory tracking, and billing so service teams can manage parts, assets, and follow-up work without manual processes. 

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Start streamlining your processes!

Get started with Artintech ERP today and streamline your business operations. Sign up now to achieve your business goals with our powerful suite of modules.